Position Summary:
We are seeking a friendly, organized, and professional individual to join our team as a Front Desk Receptionist at our cosmetic surgery office. As the first point of contact, you will play a vital role in creating a welcoming and seamless experience for our clients, ensuring exceptional service while supporting the office’s daily operations.

Key Responsibilities:

1. Customer Interaction:
   • Greet and welcome clients and visitors with a warm and professional demeanor.
   • Answer and direct phone calls promptly and courteously, addressing inquiries related to our cosmetic surgery procedures and services.
   • Respond to inquiries via email and phone, providing accurate information or scheduling consultations.

1. Administrative Support:
   • Manage appointment scheduling and confirmations using the office’s booking system.
   • Maintain a tidy and organized reception area, ensuring it reflects the professional image of the practice.
   • Assist with data entry, filing, and maintaining client records in compliance with HIPAA regulations.
   • Handle incoming and outgoing mail, packages, and deliveries.

1. Client Relations:
   • Ensure clients feel comfortable and well-informed about their visits or procedures.
   • Provide pre-appointment instructions, including any necessary paperwork.
   • Address client concerns or escalate them to the appropriate staff member or surgeon.
   • Maintain strict confidentiality and follow all protocols related to patient privacy.

1. Operations Assistance:
   • Coordinate with clinical staff to ensure smooth transitions between appointments.
   • Support marketing efforts by sharing information about promotions or services.
   • Assist with administrative projects or tasks as needed.

Qualifications:

• High school diploma or equivalent; additional training in office administration or healthcare is a plus.
• Proven experience in a receptionist, customer service, or administrative role, preferably in a medical or cosmetic surgery office.
• Proficiency in Microsoft Office Suite and familiarity with practice management software.
• Excellent communication and interpersonal skills.
• Strong organizational abilities and attention to detail.
• Ability to multitask and remain calm in a fast-paced environment.

Key Competencies:

• Professional appearance and attitude, in alignment with a high-end cosmetic surgery practice.
• Positive and approachable demeanor.
• Reliable, punctual, and trustworthy.
• Strong problem-solving skills and ability to work independently.

Work Environment:

This position requires sitting for extended periods, occasional light lifting, and maintaining a welcoming presence for clients.

Schedule: 3-4 days per week, 7 hours a day

Salary: ($15-$17) Based on experience

Benefits:
If you have a passion for client service and want to be part of a dynamic team in a cosmetic surgery office, we’d love to hear from you! Email to info@greencountrysurgicalarts.com