Tuesday Nov 12, 2019
Tuesday, November 12th Hampton Inn & Suites Free to attend This educational series focuses on key areas of running a business. Topics are generated from survey results sent to partners.2019 November Small Business Education
Date and Time
8:30 AM - 10:00 AM CST
8:30 AM - 10:00 AMLocation
8220 East Regal Place
Tulsa, OK 74133Fees/Admission
Description
Facilitator: Jami Cole - Senior Consultant, Arrowhead Consulting
Topic: Taking Your Finger Off of the Emotional Trigger
The challenge with managing difficult conversations is that everyone…yes, everyone…brings a loaded gun to the table. We bring the ammunition of individual motivations, organizational objectives, power dynamics as well as interpersonal relationships and still we wonder why talking through challenges triggers fight or flight response. In this session, we will discuss readily adaptable techniques for holstering our own emotional arsenal and how to negotiate with others to disarm defensive tendencies to work towards truly win-win outcomes.